Shipping policy

📦 Shipping Within New Zealand

We offer flat rate tracked shipping of $7 nationwide.

🚚 Free Shipping Over $150

We offer free shipping on all New Zealand orders over $150 (after discounts and before shipping).

🇦🇺 Shipping to Australia

We offer flat rate tracked shipping to Australia for $25 NZD. Orders are dispatched within 1–2 business days. Delivery typically takes 5–10 working days once shipped. Please note that any customs duties or import taxes, if applicable, are the responsibility of the customer.

🕒 Processing Time

Orders are packed and dispatched within 1-2 business days. You will receive a confirmation email once your order is on the way.

📍 Delivery Timeframes

Once dispatched, most orders arrive within 2–5 working days, depending on your location and the courier network.

🏝️ Rural Delivery

Rural addresses may take an additional 1–3 working days.

📧 Order Questions

If you have any questions about shipping or your order, contact us at hello@floralaneskin.co.nz.